Monday, October 29, 2012

Centurylink - Data Bundle

Managed Data Bundle and Data Bundle (standard and pro) 


Provide your customer with business-grade, highly reliable, IP-bundled solutions with multiple bandwidth and service features: offered in Standard, Pro, and Managed Data Bundle configurations. The standard Data Bundle offers basic networking needs in a simple port, loop and rental CPE solution. The Data Bundle Pro is designed for more complex customer requirements like VPN and secure network routing. Or, upgrade to the ultimate Managed Data Bundle that leaves the difficult task of managing the solution to CenturyLink.

Managed Data Bundle
Provide customers the ultimate solution that leaves the difficult driving to CenturyLink. The engine inside is Network Management Service (NMS) that out-tasks the management of the router to CenturyLink

     Top 3 reasons to lead with a Managed Data Bundle Solution:

  1. Single Point of Contact (SPOC) - creating ease in interfacing with CenturyLink and no more being handed off from one group to another OR having to repeat the problem over and over to another repair representative.
  2. Control - We understand the solution is the customer's network and ownership is in the details - we provide read/write access that allows customers to continue to take full advantage of our expertise and service support
  3. Proactive Resolution - through proactive monitoring of the CPE, we are able to identify issues and potential issues faster
Customer wants doesn't want proactive management?

Data Bundle and Data Bundle Pro
Offer a non-proactive "just enough" service option for customers looking for a solution that is preconfigured and delivered with up to 10 configuration changes per year. 


LEAD WITH MANAGEDFallback
Managed Comprehensive*Managed Select*ProStandard
Every feature of Select router managementEvery feature of Pro plus router managementEvery feature of Standard plus data protectionBasic connectivity to the Internet multi-site private networking MPLS
  • Data Protection - firewall management and configuration
  • VPN Tunnel - IPSec VPN tunnel management
  • Complex routing configurations
  • 24 Routing configuration changes (MACDs)
  • Single point of contact for repair and configuration requests
  • Proactive Monitoring & Management - 24/7/365 fault notification
  • Performance Reporting - real-time router activity and trouble tickets
  • 12 Routing configuration changes per year (MACDs)
  • Supports full read/write access
  • Credit paying SLAs 
  • Data Protection - firewall configured to customer's needs
  • IPSec VPN configurations
  • Customized Advanced Routing - border gateway protocol (BGP), generic routing encapsulation (GRE), open shortest path first (OSPF) and customized QoS
  • Network address translation
    (NAT) / port address translation
    (PAT) and demilitarized zone
    (DMZ) security configurations
  • Ethernet switch from ADTRAN or Cisco (1.5 or 3.0Mbps only)
  • Ports - Internet Port, Private Port MPLS and Enhanced Port with SIG
  • Multiple bandwidth speeds
  • Routers - ADTRAN or Cisco rental, pre-configured based on customer specifications, ready to plug 'n play with 10 configuration changes per year
  • Maintenance - either 8x5, next business day (NBD) or upgrade to 24/7/365 on-site, 4-hour CPE maintenance